Guest Feedback

Personal information

So we know who to thank.

Name *

Email *

Check-in date

Check-out date

Services provided

Please rate the services provided by our staff.

1Assistance during check-in & check-out

Yes, they were helpful No, they did not offer assistance

2Housekeeping service of the villa

Excellent Good Satisfactory Unsatisfactory

3Welcome and greeting during check-in & check-out

Yes, we were welcomed warmly with a namaste No, we were not welcomed warmly

4Responsiveness to requestsHow promptly did our staff attend to your requests?

Excellent Good Satisfactory Unsatisfactory

5Anything else? (please specify)

6Suggestions for improvementHow can we improve our staff and services?

Food services

Tell us about the meals during your stay.

1Quality, taste & flavour

Excellent Good Satisfactory Unsatisfactory

2Staff knowledgeWere the staff knowledgeable about the dishes and able to help with menu recommendations?

Yes No Other

3Presentation of dishes

Excellent Good Satisfactory Unsatisfactory

4Food serviceThe efficiency and attentiveness of the food service staff.

Excellent Good Satisfactory Unsatisfactory

5Timing of serviceFrom ordering to serving.

On time Not on time Other

6Suggestions for improvementHow can we improve our food service and presentation?

Rooms & villa

Comfort, cleanliness and amenities.

1BathroomCleanliness, dryness and freshness of the bathroom.

Excellent Good Satisfactory Unsatisfactory

2Bedding & linenQuality and comfort of the bedding and linen.

Excellent Good Satisfactory Unsatisfactory

3Room cleanlinessCleanliness, dryness and freshness of the room.

Excellent Good Satisfactory Unsatisfactory

4In-room amenitiesAvailability and quality of in-room amenities.

Excellent Good Satisfactory Unsatisfactory

5Villa & common areasOverall cleanliness of the villa excluding rooms and bathrooms – exterior and interior grounds, surroundings and common areas.

Excellent Good Satisfactory Unsatisfactory

6Suggestions for improvementHow can we improve room and bathroom comfort, cleanliness, amenities, and bedding & linen quality?

Additional views

Almost done!

1Will you stay with us again?

Yes No Other

2Would you recommend our villa to friends or family?

Yes No

3Where did you find us?Select all that apply.

Instagram ads Instagram page Facebook ads Facebook page WhatsApp marketing Google search / website Google ads Word of mouth Other

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